New Interactive VA Tool Answers Veterans’ Questions 24-7

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Video by Mike Richman

New Interactive VA Tool Answers Veterans’ Questions 24-7

Veterans Health Administration

Sept. 16, 2022 | 1:00

Veteran with a question about their VA benefits, health care or eligibility should go to VA.gov, where they can access a new interactive chatbot to ask questions 24/7. One can still browse va.gov for information. But you can now ask specific questions to the chatbot, like what’s the PACT Act? How do I apply for disability benefits? What’s my claim status? You can access the new feature through VA.gov’s “contact us page.” Then click on the “start chat” button. In the coming months, the chatbot will continue to improve Veterans’ access to information about the benefits and services they’ve earned. This is one way VA is offering seamless and secure access to its online resources.