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NEWS | March 20, 2007

Air Guard retirement process goes online

By Courtesy Story

DENVER (AFNEWS) - Eligible members of the Air National Guard can now submit retirement applications electronically via the virtual Personnel Center -- Guard and Reserve.

This is the second Guard-specific capability added to the 24-hour customer service Web portal operated by the Air Reserve Personnel Center here.

"Our ultimate goal is to improve and streamline how we deliver services to our Total Force Airmen," said Col. Ann Shippy, ARPC commander. "We're leveraging technology and Web applications to efficiently deliver service to our customers."

Previously, Guard Airmen had to visit their local military personnel flight, complete the required retirement application package, submit it to their supervisor or commander, and send it to ARPC.

This Web-enabled service is available at any time from anywhere in the world and will give Airmen the ability to monitor the status of their application from start to finish.

When the application is submitted, the customer is e-mailed a tracking number. After the Airman's commander has electronically endorsed the application, the Reserve Personnel Contact Center at ARPC will verify eligibility and finalize the application.

Once approved, the vPC-GR will send e-mail notifications to the Airman and his or her commander.

ARPC and the Air Force Personnel Center are working simultaneously on centralizing and automating many of their processes for the total force.

 

 

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