CAMP PHOEINX, Afghanistan - When it comes to  winning the hearts and minds of the people of Afghanistan, the U.S. military’s  counterinsurgency strategy, or COIN, is not just about demonstrating security  for the Afghans, it’s also about demonstrating the role of U.S. law in  protecting them. 
To help establish credibility and legitimacy among the  Afghans, U.S. law and military lawyers are playing a significant role in  illustrating the significance of following law and its fair application in  matters where military operations and the civilian world collide. 
For Kabul resident Allah Jan, whose vehicle was struck by  a passing U.S. military convoy, U.S. Army lawyers here are maintaining credibility  among the people by upholding the Foreign Claims Act – a United States federal  law enacted in 1942 – that provides compensation to inhabitants of foreign  countries for physical injury, death or property damage caused by noncombat  activities of U.S. military personnel overseas.
“In Afghanistan, officers from the Judge Advocate  Generals Corp and their support staff review and resolve legal claims filed by  civilians pursuant to the FCA,” said Lt. Col. Donald McCarty, deputy staff  judge advocate, 196th Maneuver Enhancement Brigade of the South Dakota Army  National Guard. “It’s the right thing to do, and maintaining our relationship  with the Afghans is consistent with COIN operations.”
McCarty, who settled Jan’s claim, is a certified military  foreign claims commissioner for the Task Force Rushmore legal office at Camp  Phoenix. Task Force Rushmore provides operational guidance and oversight for 11  military bases in Kabul and supports nearly 9,000 service members in the  capital region. With this many troops working in Afghanistan’s largest city,  accidents are likely to happen.
“When the military is operating in such close proximity  with the local people, which is what COIN is all about, you are going to have  situations where people or property are inadvertently injured or damaged,” said  McCarty of Brookings, S.D. “The U.S. military does everything it can to prevent  and mitigate personal injuries and damage to property, however, accidents  happen. For this reason, we have laws in place to assist the local population.”
Whether it’s a claim based on a physical injury or damage  to personal property such as a home, business, motor vehicle or crops, this  system of protection for civilians is nothing new to the military. 
“This law was in place long before COIN was a popular  word – it was an example of COIN before there was COIN,” said McCarty. “It’s  particularly important here with this type of conflict – despite the fact that  we might be here in a military context – we try to reach the right outcome when  accidents happen.”
To reach this outcome, the military has a system in place  to ascertain the facts of an incident. Both U.S. service members and Afghan  civilians play a part in establishing the proper evidence to ensure the claim  being made is legitimate. 
U.S. service members are instructed to stop when involved  in an accident. They are trained to render aid, if necessary, leave a claims  form, and take pictures if possible. The claims form identifies the service  member, their unit, and the date and location of the accident. It also instructs  the claimant on what to do and who to contact.
Several conditions must be met for a claim to be  considered: the incident must be caused by U.S. military personnel, it cannot  be combat related, the claimant is a local national and the claimant is not  unfriendly to the U.S., meaning they have no recorded offenses.
The claimant then comes to the nearest claims office  where they meet with a FCC representative. With the assistance of an  interpreter, the military attorney meets with the claimant, identifies them and  discusses what led to the filing of their claim. 
Although the U.S. military makes every effort to fairly  determine the claims, McCarty said they also need to protect the government  from those who seek to abuse the system. On average, about 40 percent of the  claims are denied entirely due to insufficient evidence or cause. 
“We are constantly trying to improve the claims process,  and are now briefing all drivers on this process and explain to them why it’s  an important part of this COIN mission,” said McCarty. “We have also created a  central repository for incident reports involving U.S. personnel, which may  have resulted in physical injury or property damage to a local national.” 
It’s this repository that McCarty said improves their  accuracy. He said he expects U.S. Forces-Afghanistan will ultimately order all  subordinate units in theater to submit incident reports and witness statements  to the database in any circumstances where service members are unable to stop  because of safety or mission requirements. In the end, all FCCs in theater will  have access to the database to determine whether claims submitted without a  claims form are valid or fraudulent, based in part by the files in the  database. 
“Without having a reliable process in place, we were  arbitrarily paying or denying claims based primarily on our judgment of their  credibility,” said McCarty. “That’s not what we want to do.”
Although the military is constantly trying to improve the  process, some claims are extremely difficult to adjudicate given the combat  environment. 
“Many times we will have civilians who make claims, but  they have no documentation for the incident in question – no eyewitnesses, no  claims form or they have very few medical records to confirm the extent of  their injuries,” said McCarty. 
“Oftentimes the claimants are illiterate and extremely  poor,” he continued. “Under these circumstances it’s nearly impossible for me  to individually determine the validity of the claim or the extent of their  damages or injuries, and we can’t legally process the file without evidence to  confirm their claim.”
Therefore, the FCCs rely heavily on their ability to  speak with the troops involved in an incident along with any other military  personnel who can help determine the series of events which led to the claim. 
“When we are able to speak with the troops involved, we  get a pretty good feeling about what took place,” said McCarty. 
As members of the National Guard, the Task Force Rushmore  legal office has a diverse staff with a wide variety of civilian skills that  contribute to the COIN mission. Master Sgt. Steven Weiler works as an insurance  adjuster back in Sioux Falls, S.D., and as the pay agent for claims, he  provides the legal office with a unique ability to reasonably determine  compensation amounts.
“Although every case is different, between the two of us,  we can access things pretty quickly,” said McCarty, who has practiced civil law  for 14 years as an attorney back in South Dakota.
Additionally, in situations where there may be questions  about the extent of injury or amount of damage, McCarty will attempt to locate  a subject matter expert within the military to help. 
In a recent case, a claim was submitted by an Afghan who  was struck by a vehicle driven by U.S. forces. The man complained of headaches  and exhibited some odd symptoms when the FCC met with him. Since there was no  question that the accident happened and the symptoms observed by McCarty and  his staff gave them concern, they had a team of medical personnel examine the  claimant. Based on their examination, they were able to determine the true  extent of the man’s injuries and refer him to a local medical expert in Kabul.
“It would have been simple for us to pay the man for the  damage caused and send him on his way; however, that’s not what the U.S.  military does,” said McCarty. “We got him the additional medical help he  needed, and hopefully the man, along with his family and friends, see how we  are helping the people.”
Conversely, in the same week, the legal office denied a  claim filed by a local national who happened to be a member of President  Karzi’s personal security team.
“We denied the claim because the accident was his fault  and he was not happy,” said McCarty. 
McCarty emphasizes that the most important aspect of this  process is not the money, but to set an example that the U.S. military follows  the law to demonstrate that decisions are not arbitrarily made or based on whom  you know. 
“While this process is not perfect, I hope it gives us  legitimacy in the eyes of the local population,” he added.
While no amount of money will completely atone for the  hardships caused to a civilian involved in an accident, the U.S. military is  doing what it can to compensate the Afghan people and demonstrate they are here  to help protect them by the just application of law – a COIN strategy that will  continue to prevail.
“It’s clear to me this process makes a difference to the  Afghans we see,” said McCarty. “They understand that we have established a law  for their benefit and we intend to apply it fairly…and in the long run, I think  that does have a positive impact.”