ARLINGTON, Va. - Soldiers and their families are the focus of a new division here at the Army National Guard Readiness Center (ARNGRC).
In May, the center's Soldier/Family Support Service Division (S/FSSD) began providing care and service for Soldiers to include suicide prevention, family support and transition back from active duty.
"There has never been a time in history when we have made so many resources available to care for all aspects of [the Soldiers'] well-being." said Erin Thede, civilian chief of the S/FSSD. "We are dedicated to pursuing policy and resources that improve our care and services so that no Soldier or family is left behind."
Army Lt. Col. Ashleah Betchel, chief of the Soldier Support Branch at the ARNGRC, added that the Soldier's care is everyone's responsibility. "This is a commander's issue, a leader's issue, a Soldier's issue, a family issue, and a community issue," she said. "There is ownership across the board for everybody to make sure that we're taking care of the Soldiers in the right way. That's one of the reasons our division was formed . . . to get the word out there."
Getting that word out is the responsibility of the officers and NCOs starting at the division level, including Master Sgt. Marshall Bradshaw, the ARNGRC Suicide Prevention Program Manager.
"If we were to hire a professional counselor at the state level ... you still couldn't get all the Soldiers in to see that counselor," said Bradshaw about the challenge of maintaining Soldiers' mental health and monitoring them for signs that they might want to harm themselves.
The second challenge for Bradshaw, the units and the Guard is how to disseminate information and take care of troops, who generally only check in with their units two days every month.
The solution for both problems comes from the communities Guard Soldiers live and work in. Nonprofit organizations such as the Tragedy Assistance Program for Survivors (TAPS), religious organizations and even police and firefighter chaplains are prepared to assist the Guard.
Bradshaw devotes much of his time to giving enthusiastic groups outside the Guard and the servicemembers' immediate families the tools they need to help.
"The organizations I've found want to help us, they just don't know how," said Bradshaw.
Help from the communities helps Guardmembers at home. However, a different method must be used during deployments, and a Unit Behavioral Advocate adds to the military's capacity to be mindful of Soldiers' mental health.
"This is a cultural shift from the highest levels," said Maj. Quentin Collins, a special operations Soldier, who is now a chaplain at the readiness renter. "From the chief of staff all the way down to the regular Soldier, we must understand that we are not just machines. 'Soldier first' is not just a concept, it's a reality."
The unit behavioral advocate not only keeps an eye on mental health issues, he also assists with squad- and platoon-level training, which is performed in small groups on a regular basis rather than once or twice in a large group with one instructor for a whole company.
"The only way you can really encourage that kind of care is with that team concept. The idea is that you are a family, and families do hurt." said Collins. "It's the battle buddy concept taken a step forward."
Those changes cover Soldiers during pre- and post-deployment in most cases. However, some Soldiers may require even more care should they be injured during a mission. For them, the Guard has created a Warrior Transition Unit (WTU), whose sole focus is to transition Soldiers back to either a unit, a civilian job or both.
Before the WTU, Soldiers were assigned to a medical hold company, which fell under the medical treatment facility, wherever it was. The WTU changes this by placing recovering Soldier under the command and control section and allows them to receive more specific care with assistance from a case worker, who monitors the Soldier's progress more closely and a doctor who sees that Soldiers receive more individual care.
"Together it all lines up, and the Soldiers are actually finding that they're not at the medical facility as long. It's more directed at their injuries or illness," said Staff Sgt. Sylvia Bastion, noncommissioned officer-in-charge of the Warrior Transition Section, which assists the WTUs.
That emphasis is not merely on healing, but also on transition with physical therapy augmented by occupational therapy or counseling sessions with professionals.
"Whether they're an active Army Soldier . . . going back to [their unit], or a Guard Soldier who has a job back in their hometown, the WTU can help," said Maj. Andrew Bishop, chief of the Warrior Transition Program. "It really focuses not just on the day-to-day accountability of where they are and what they're doing, but also on the transition services: getting them to what's next in their lives."